Nail Your Sales Interview with the 30/60/90 Day Sales Plan
If you are a sales professional or want to become one, or if you are looking for a new sales job, you will face one of the toughest interview processes of any job seeker.

Now you can nail your interview with the 30 60 90 Day Sales Plan template with Audio Coaching. This simple tool will help you knock the socks off your interviewer and bury your competition.

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Pharma Rep Transitions to Surgical Sales (with the help of a coach)

Crystal G, former pharmaceutical rep in Texas, explains how she made the transition into surgical sales.
I asked her to chat with me about the process that she went through….

Was this helpful? Please give me feedback in the comments.
If you’re interested in individual personal coaching, full story here here…..

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized clinical and clinical sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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The Pharmaceutical Sales Recruiter Sets Resume On Fire To Say This: Stop the Faux Job Search

This is not your daddy’s position search….

You can’t just send out resumes anymore and expect to get a call for a clinical revenue job or health care sales job.  Life is different, and the job search is different.  Get a career coach, get on LinkedIn, discover some RESUME help.  Get serious, and play to win.

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized medical and clinical sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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The Pharma Sales Recruiter Makes the List of Top 25 Most Influential Online Recruiters

I’ve been named one of the Top 25 Most Influential Online Recruiters by HR Examiner!  HR Examiner partnered with Traacker, the Boston-based online reputation discovery tool, to calculate online influence based on content, traffic, and activity.

I’m #7 on the list, and I am in some very good company:  from Jason Buss of The Talent Buzz (#1) to Dr. John Sullivan (#25) (who incidentally just recently guest posted for us on the cost of a vacant career opportunity).  You can see the rest of the list here.

I’m happy to be on the list, and want to thank all my readership for helping me to get there.  I continually strive to provide good content for jobseekers, and hope that you discover it useful.  As always, I welcome comments and suggestions for topics that you’d like to see covered here.

See you at the major!

Peggy McKee

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized clinical and pharma revenue recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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The Medical Sales Recruiter Makes the List of Top 25 Most Influential Online Recruiters

MedSalesRecruiter’s YouTube Channel Gets 100,000 Views!

About a year ago, I started publishing videos on YouTube (about job searching, interviews, resumes, LinkedIn, 30/60/90-day plans, types of medical sales, and more) on the MedSalesRecruiter Channel.  To date, there are 54 movie scenes available, and I am happy to report that views of these episodes have reached the One hundred,000 mark!

The big 3 videos are:

Closing for the Job Interview In a Job Offer (over 12,500 views)

30/60/90-Day Plans for Job Interviews–Get Hired! (over 11,900 views)

Discussing Money (Salary Negotiations) in the Job Interview (over 10,300 views)

Here’s what a few jobseekers have to say about them:

Comment on your video: Career opportunity Interview Tips – How to use your brag book to get the position.

Thanks for this info! At the end of my interview today, I flipped through my portfolio to explain my color coding, then handed it over. Each one of them flipped through it, and it felt really fine to see Them looking at my degree, awards, etc.

Comment on your video: Interview Tips for Hiring Big Sales Reps! Medical Sales

It’s been several years since I was a surg rep. I only had a few interviews in my life. I had been recruited for nearly all my revenue positions. Now, trying to re-enter the clinical arena, I’m finding it harder than it was as an entry level rep. Those vids are really helpful and I will bypass the HR department as you suggested in another video.

Comment on your video: Career opportunity Shadowing :Tip for howto get a laboratory sales position!

These videos are fantastic! Thank you very much for taking the time to post ‘em. You’re a great role model. :)

I am totally thrilled that the clips have been so helpful to so many people in the job search. I know it can be a difficult, stressful time, and I’m glad I’ve been able to make it a little easier.

Thanks for watching.

Peggy McKee

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized medical and clinical laboratory sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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MedSalesRecruiter’s YouTube Channel Gets 100,000 Views!

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Article courtesy of  Peggy McKee - Owner / Senior Headhunter at the nationally
recognized medical and pharma sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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Take the Ride: The Benefits of a Medical Revenue Preceptorship

For these unfamiliar with the term, “preceptorship” is just another way of talking about career opportunity shadowing, which is the process of spending time with a professional as they execute their job in order to better understand what they do. It’s also called a ride-along, which gives you an idea of the day or days spent with your pro, riding along to different sites as they perform their position. If you want to launch your career in medical sales, there’s no better way to get a feel for the daily hustle of the position than participating in a ride-along with a seasoned pro.

If you’re looking at a career in medical sales, it’s likely you’ve gotten a science degree, or at least achieved a minor in science and studied the area more than the minimum amount needed to graduate. Yes, it’s not a legal requirement to have a science degree to go into lab sales, but the more you know about the field, the better you’ll be able to understand the products you’re selling and the way they can benefit doctors and patients. Talk with your professors or academic counselors about getting in touch with a clinical sales rep, or do some legwork and call local hospitals to find out the names of reps that call on ‘em.

Getting in touch with rep is the first step in landing a preceptorship. When you’re on your ride-along, ask questions of your mentor but also follow instructions about how and when to interact. It’s likely you’ll got to stay quiet when your rep is actually dealing with clients and trying to make a sale, and that’s valuable. The purpose of the day (or days) spent shadowing a professional is to absorb the ins and outs of the career opportunity, not behave as if you know it already. If you play your cards right, a successful preceptorship can benefit you in several ways:

Firsthand experience: This is vital. Instead of knowing the theory behind clinical sales, a ride-along lets you see it in practice and understand what the job really entails. You’ll come away with knowledge of the real job, not the mythological version you may have built up in your head. As such, you’ll be able to start your career knowing exactly what you have to do to get the career opportunity done.

Pros and cons: A preceptorship is the consummate way to know exactly how the job will work for you and what upsides and downsides you will face. A Clinical sale is a challenging but rewarding career, built on the ever-changing health care industry, and there’s no better way to see what the job really entails than a ride-along.

Contacts: Participating in a preceptorship is a fantastic way to grow your field of professional contacts and develop yourself as a new sales rep. By establishing a wonderful relationship with the revenue rep you’re shadowing as well as the clients you meet along the way, you’ll be setting yourself up for more professional opportunities when you’re out on your own. And don’t forget that a ride-along looks great on a RESUME, demonstrating that you’ve spent time in the real sales world and have a better grasp of the job than someone who’s only studied it from afar.

A preceptorship is an invaluable training tool and a great way to help your career get started. If you haven’t participated in one yet, now’s the time.

This guest post is contributed by Katheryn Rivas, who writes on the topics of accredited online universities .  She welcomes your comments at her email Id: katherynrivas87@gmail.com .

Article courtesy of  Peggy McKee - Owner / Senior Headhunter at the nationally
recognized pharmaceutical and pharma sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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Take the Ride: The Benefits of a Medical Sales Preceptorship

Take the Ride: The Benefits of a Clinical Sales Preceptorship

For these unfamiliar with the term, “preceptorship” is just another way of talking about job shadowing, which is the process of spending time with a professional as they execute their job in order to better understand what they do. It’s also called a ride-along, which gives you an idea of the day or days spent with your pro, riding along to different sites as they perform their job. If you want to launch your career in clinical revenue, there’s no better way to get a feel for the daily hustle of the job than participating in a ride-along with a seasoned pro.

If you’re looking at a career in clinical laboratory sales, it’s likely you’ve gotten a science degree, or at least achieved a minor in science and studied the area more than the minimum amount needed to graduate. Yeah, it’s not a legal requirement to have a science degree to go into medical sales, but the more you know about the field, the better you’ll be able to understand the products you’re selling and the way they can benefit doctors and patients. Talk with your professors or academic counselors about getting in touch with a pharma sales rep, or do some legwork and call local hospitals to find out the names of reps that call on ‘em.

Getting in touch with rep is the first step in landing a preceptorship. When you’re on your ride-along, ask questions of your mentor but also follow instructions about how and when to interact. It’s likely you’ll got to stay quiet when your rep is actually dealing with clients and trying to make a sale, and that’s fine. The purpose of the day (or days) spent shadowing a professional is to absorb the ins and outs of the job, not behave as if you know it already. If you play your cards right, a successful preceptorship can benefit you in several ways:

Firsthand experience: This is vital. Instead of knowing the theory behind medical sales, a ride-along lets you see it in practice and understand what the job really entails. You’ll come away with knowledge of the real position, not the mythological version you may have built up in your head. As such, you’ll be able to start your career knowing exactly what you need to do to get the job done.

Pros and cons: A preceptorship is the perfect way to know exactly how the job will work for you and what upsides and downsides you will face. A Laboratory sale is a challenging but rewarding career, built on the ever-changing health care industry, and there’s no better way to see what the job really entails than a ride-along.

Contacts: Participating in a preceptorship is a amazing way to grow your field of professional contacts and develop yourself as a new sales rep. By establishing a good relationship with the sales rep you’re shadowing as well as the clients you meet along the way, you’ll be setting yourself up for more professional opportunities when you’re out on your own. And don’t forget that a ride-along looks great on a RESUME, demonstrating that you’ve spent time in the real sales world and have a better grasp of the position than someone who’s only studied it from afar.

A preceptorship is an invaluable training tool and a great way to help your career get started. If you haven’t participated in one yet, now’s the time.

This guest post is contributed by Katheryn Rivas, who writes on the topics of accredited online universities .  She welcomes your comments at her email Id: katherynrivas87@gmail.com .

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized medical and laboratory sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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What are the most innovative trends and practices in medical laboratory management? Discover out at the Executive War College 2010!

It’s time….the biggest pathology event of the year is coming up soon:  The Executive War College 2010 on Pharmaceutical and Clinical laboratory Management, April 27-28 in New Orleans.  Hosted by Robert Michel, editor of the Dark Report, the Executive War College is always a top-notch conference to network and learn the latest trends and best practices in pathology management, clinical molecular diagnostics, Lean/SixSigma, pharma automation, POCT (point-of-care testing), pathology informatics, medical laboratory management, and more.  Sponsors include some of the most important  companies in the industry, including Siemens, Ortho Clinical Diagnostics, Atlas Medical, Sunquest, Xifin, and Biomagene.

There’s an excellent lineup of speakers (including Peggy McKee, your Pharmaceutical Sales Recruiter).  I will be presenting “State of the Market for Clinical Technologists:  Current Trends in Compensation, Recruitment, and Retention.” I’ll cover key strategies and tried-and-true recruiting methods for hiring and retaining productive, high-quality med techs—and how to make ‘em the happiest and most productive members of your pathology team.

This particular industry conference is awesome, with relevant session topics and some of the best networking in the pathology industry.  This event is a must for medical managers (and pharmaceutical revenue reps, laboratory sales reps, or clinical diagnostics revenue reps).

See you in New Orleans!

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized medical and lab sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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What are the most innovative trends and practices in lab management? Find out at the Executive War College 2010!

What are the most innovative trends and practices in lab management? Discover out at the Executive War College 2010!

It’s time….the biggest pathology event of the year is coming up soon:  The Executive War College 2010 on Medical and Medical laboratory Management, April 27-28 in New Orleans.  Hosted by Robert Michel, editor of the Dark Report, the Executive War College is always a top-notch conference to network and learn the latest trends and best practices in lab management, clinical molecular diagnostics, Lean/SixSigma, laboratory automation, POCT (point-of-care testing), lab informatics, pathology management, and more.  Sponsors include some of the most important  companies in the industry, including Siemens, Ortho Clinical Diagnostics, Atlas Clinical, Sunquest, Xifin, and Biomagene.

There’s an amazing lineup of speakers (including Peggy McKee, your Pharma Sales Headhunter).  I will be presenting “State of the Market for Clinical Technologists:  Current Trends in Compensation, Recruitment, and Retention.” I’ll cover key strategies and tried-and-true recruiting methods for hiring and retaining productive, high-quality med techs—and how to make them the happiest and most productive members of your lab team.

This particular industry conference is fantastic, with relevant session topics and some of the best networking in the pharmaceutical industry.  This event is a must for pharmaceutical managers (and pharma revenue reps, laboratory sales reps, or clinical diagnostics sales reps).

See you in New Orleans!

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized medical and pathology sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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What are the most innovative trends and practices in lab management? Find out at the Executive War College 2010!

CALCULATING THE COST OF A VACANT “COV” POSITION: A LIST OF THE POSSIBLE “COV” FACTORS

by Dr. John Sullivan

If an airline bought a new 747, and then let it sit for 2 months on the runway because they didn’t have a pilot, what would the cost be to the airline? In other words what is the cost of a vacant position?

Many firms calculate the cost of a hire, and some go so far as to calculate the cost of a bad hire (which have been estimated to be as much as 3 (THREE) times the persons annual salary), but few have taken the time to calculate the cost of a vacant job. These costs can be significant: anywhere from $7,000 dollars per day to $50,000 per day for an engineering job. Key leadership positions may cost as much as a million dollars per week. Couple these amounts with the fact that the length of many vacancies often exceeds One hundred days, and you’re talking about some serious financial impacts ($7,000 X 100 days = $700k).

ASSUMPTIONS ABOUT VACANCIES:

  • Delaying product development and time to market in a fast changing industry means:
    1. Lower margins, (as much as 10%)
    TWO. A loss of first entry dominance
    3. A loss of PR
    4. Potential loss of market share (up to 30%)
  • Great ideas and products come from people, not from equipment, buildings or capital. If you don’t have great people . . . you won’t have great products. And without great products you won’t have a great company.
  • If the vacancies are a result of slow recruiting process, it’s important to also realize that a failure to fill vacancies rapidly will probably also mean that all of the major candidates will be gone by the time you make a hiring decision. So you will likely re-fill your vacancies with lower quality hires (especially because the best are usually the first to quit)
  • Vacancies in a single team can have an impact on many other teams (because of interdependencies), which
    can cascade throughout the entire company.

COST OF A VACANCY CHECKLIST: THE BUSINESS IMPACTS OF A VACANCY
When you’ve a vacant position, one or more of the following things may happen. Guesstimate the dollar costs of each bullet point that fits your situation:

1. PRODUCT DEVELOPMENT AND PRODUCTIVITY

  • Time To Market (TTM) is dramatically impacted by the entire production chain. Because departmental
    schedules and plans are closely interwoven, any disruption in one department may adversely affect all others.
  • In industries that are seasonal (i.e. toys) this disruption may be even more costly. Vacancies in key skill
    positions may mean that products and projects may need to be dropped altogether.

TWO. TEAM IMPACTS

  • Team product development may be dramatically impacted by the disruption caused by the lost productivity, lost experience, leadership, idea generation and skills of the “vacated” person.
  • If a team environment exists, a disruption in team cohesiveness may occur. This can result in a longer TTM (Time To Market) and a loss of focus that can also impact TTM.
  • Vacancies may affect the idea generation of others because co-workers are frustrated or overworked.
  • Vacancies may cause overworked employees (because they have to fill in) to tire, which may cause increased accidents.
  • Vacancies may cause overworked employees to tire, which may adversely affect product quality through increased error rates.
  • Excessive vacancies may lead to increase “whining,” grievances and even union activity.
  • If the team leader is the “vacancy” then “time to productivity” is likely to be even more negatively impacted.
  • A vacancy may make a manager reluctant to terminate poor performing employees. Vacancies coupled with poor performers can cripple the team.

3. INDIVIDUAL EMPLOYEE IMPACTS

  • A vacancy means that a current employee must do the work of the vacant position. This can cause a cascade effect causing others to have to fill in for their career opportunity, resulting in many “rusty” people doing unfamiliar career opportunities and decreasing productivity.
  • Vacancies may frustrate other employees, causing them to lower their productivity.
  • Vacancies may frustrate other employees, causing Them to quit at higher rate than they normally would.
  • Vacancies may cause the team to miss its goals, thereby reducing the possibility of individual and team incentives, which may further reduce productivity.
  • Increased stress on overworked current employees (caused by having to fill in) may cause increased absenteeism and tardiness.
  • Vacancies may hold up vacation time for current employees which may lead to increased stress or frustration.
  • Understaffed departments will not be able to send current employees to training and conferences, which may lead to increased stress, decreased worker knowledge or frustration.
  • If temps or “fill-ins” must be hired, they usually have a higher error rate that the average employee and they’re unlikely to generate many new ideas.
  • Superstar employees often resent being asked to fill in when lesser employees positions are vacant, which may cause them to quit also.

4. INCREASED MANAGEMENT TIME AND EFFORT

  • Business groups with vacancies require “high maintenance” and more management attention and worry.
  • Managers often got to skip their normal management planning and responsibilities in order to fill in for the vacant employee.
  • When managers fill in for “vacant” employees that time can’t be spent on the best employees.
  • Vacancies in management and team leader positions have a multiplier effect on productivity and the recruitment of others.
  • There are opportunity costs for things a manager and co-workers could have done if they didn’t have to carry the extra load of filling in for a vacancy.
  • If the vacancies are caused by big management decisions (hiring or budget freezes) it can cause managers to lose hope. This can impact morale and it may lead to a high management turnover rate.

5. CUSTOMER IMPACTS

  • Excessive vacancies may send a message to customers and suppliers that we are getting weak or we don’t care about them. It may cause a period of confusion for suppliers and customers regarding whom they can contact and the stability of the relationship. Errors caused by “vacant” employees may lose sales volume and occasionally customers.
  • Any “fill in” as a sales/account rep may provide them an opportunity or excuse to look for other suppliers.

6. COMPETITIVE ADVANTAGE

  • Excessive vacancies may cause management to panic and to “quickly” hire some poor performers. Once the team is saddled with a large number of poor performers, you may never be able to hire any new top performers.
  • Vacancies at the CEO, CFO, CTO, and other major manager positions can adversely impact our financing and the willingness of others to partner/merge with us.
  • Vacancies in key positions may send a message to analysts and the stock market that you’re getting weak.
  • Vacancies may send a message to competitors that you’re vulnerable, which can lead to increased competitive pressures.
  • A large number of vacancies means we are losing employees, which means weakening our culture. New employees with new values may change or dilute our values and “corrupt” current employees.

7. IMAGE AND RECRUITING

  • Excessive vacancies sends a message to your competitors you’re getting weak. This might encourage ‘em and improve their own confidence so that they become bolder in the product and employee poaching market.
  • Vacancies may impact new recruiting because vacancies send a message to future recruits that we aren’t easily able to recruit replacements.
  • Large numbers of vacancies may also send a message to our current employees we are headed down hill.
  • High vacancy rates may over-stress our recruiters and recruitment process.
  • Vacancies may send a message to outside recruiters that we are vulnerable, which can lead to increased “recruiter” activity.

8. OUT OF POCKET COSTS

  • Having to hire high-cost consultants as “fill in help” could mean higher costs. If hourly employees are involved it probably means additional overtime costs.
  • Vacancies can mean the underutilization of plant and equipment.

OTHER MISCELLANEOUS CONCERNS (AND COSTS) THAT MAY ARISE

  • The new hire may be a lower quality (low performance) candidate.
  • New hires are unlikely to be immediately productive, thus resulting in increased costs.
  • Some “vacating employees” take others with them soon after they leave. A “break in the dike” of one leaving may cause the whole intact team to leave.
  • Many new hires don’t work out and must be replaced within 6 months, essentially stretching the length of the vacancy.
  • In a tight labor market vacancies in hard to hire jobs may not be replaceable, at any cost.
  • In start-ups and tiny departments, where there is little cross training, the cost may be more dramatic. If you only have ten employees and you lose two, you’ve a 20% vacancy rate (leading deal!).
  • Spending the time to avoid vacancies may have a giant ROI especially if your former employees go to a competitor with “your” ideas, causing their revenues to increase as yours go down.

DR. JOHN SULLIVAN (JohnS@sfsu.edu) is a well-known international speaker, author, and advisor to Fortune 500 and Silicon Valley firms. He was called the “Michael Jordan of Hiring” by Fast Company Magazine. Dr. Sullivan is also head of the Human Resources Management Program at San Francisco State University. We thank Dr. Sullivan for allowing us to share it with our readers.

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized pharmaceutical and lab sales recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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CALCULATING THE COST OF A VACANT “COV” POSITION: A LIST OF THE POSSIBLE “COV” FACTORS